Nothing happens when I click on a parcel using the Identify Parcel tool.
This tool pops up information in a new window. If you are using a pop-up blocker, it may catch these. Try holding down the Control (CTRL) key when clicking, and it should allow the window to appear. If you are using Firefox, go to Tools/Options/Web Features/Allowed Sites, and add infill.gisc.berkeley.edu.
Nothing happens when I click on the Zoom In or Zoom Out buttons.
These tools are dynamic- click on the map to recenter and zoom in/out, or draw a 'bounding box' to zoom into a specific area.
My city/county is not listed in the drop-down boxes under Step 1.
Only locations that had qualifying infill parcels are included. If your city/county is missing, that means the study did not locate any parcels there.
When I try to identify a particular parcel, I get multiple listings.
Many estimated parcel locations are quite close. Use the Zoom In tool to get a closer view, and then use the Identify Parcels tool.
When I click the BACK button on my browser, nothing seems to happen.
The Parcel Locator is a dynamic, multi-frame application, so it may not behave like a traditional web page. However, most any action you would want to do with the BACK button should already be possible: if you want to search in another geographic area, just click "change search area" under Step 1; if you're not satisfied with your parcel query, simply return to Step 2, edit the search, and click "Find Parcels" again.
The download for my city included some parcels that have a postal address in an adjacent city.
The 'address matching' process, by which text addresses are given spatial locations, is not a perfect one. Where city boundaries meet along a common street, some parcels can appear to fall within another municipality. This is not common, but if you find it to be a particular problem for your area, download the full County Data Set for your county, and sort by both CITY and PLACENAME.
The boundaries of my city don't appear accurate.
The city geography file dates from 2000, so cities that have been incorporated since then, such as Elk Grove or Rancho Cordova, may have incorrect boundaries. Unfortunately, this is a limitation of the source data. This information can be approximated by aggregating the ZIP codes of these cities.
Why don't certain, newer streets appear?
Every effort was made to obtain the most current streets file, but some may be missing in areas where recent development has occurred. Please note: this also results in potential infill parcels along those streets being omitted from this database.
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